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Turn one-time shoppers into customers for life and maximize customer value with Yotpo’s Retention Marketing Platform.

The building blocks to create customers for life

Our reviews, SMS and email, loyalty and referrals, and subscriptions products spark engagement and increase retention — all in one place.

SMS Marketing

Drive sales and make instant connections through text messages customers actually read.

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Email Marketing

Create personalized email experiences that drive sales and boost customer lifetime value.

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Subscriptions

Boost recurring revenue by offering convenience at the click of a button.

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Reviews & UGC

Enhance your site with AI-driven displays of quality reviews and customizable galleries.

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Loyalty & Referrals

Motivate customers with rewards and turn them into brand advocates.

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A platform built to drive more sales from repeat shoppers

We put all your retention solutions on one platform, so you can create seamless post-purchase journeys tailored to each customer and track performance — allowing you to see what drives your retention forward, and take action to optimize.

See how Get a demo

Don’t just take our word for it. Meet our brands.

171%

higher repeat purchase rate for Loyalty & SMS members

”We wanted to create experiences that truly resonate. Yotpo condensed our marketing tools into a cohesive system, making it easy to recognize and engage shoppers at every stage.”

Emma Standing,
Head of Customer Experience & eCommerce at Bubble

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+25k

5-star reviews and an above average order-to-review conversion rate

"Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us so we can create better, more positive experiences."

Jack Lorentzen,
Senior Associate at Brooklinen

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+253X

ROI from Loyalty-SMS flows and 3X CTR on VUGC

“There are so many opportunities to tailor promotions based on the shared data in Yotpo’s platform. We can send a text to just one loyalty tier and also offer a segmented promotion.”

Callie Tivnan,
eCommerce Manager at Barefaced

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+8X

ROI from loyalty and 44% increase in AOV from loyalty members

"The performance of RevRewards was better than what we modeled. Look at the LTV for the best customers; members are shopping nearly four times a year."

Sally Minto,
Digital Director at Revolution Beauty

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+43%

MoM subscriber growth and millions in sales since launch

“Being able to send personalized messages throughout the loyalty customer lifecycle has helped us retain our customers and build up our SMS community.”

Kim Zorn,
Head of Performance at Princess Polly

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+56%

of all sales are from engaged shoppers who have interacted with reviews

"Yotpo has been vital in understanding, do people like this product? Are they engaging with this product in the way that we want them to?"

Tom Montgomery,
Co-founder & CMO at Chubbies

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Marketing that actually moves the needle

YOUR GOALS BROUGHT TO LIFE

Get to Know Your Customers
Engage Throughout the Journey
Drive Repeat Purchases

Make it personal, there’s a journey for each customer

With all of your data in one place, access customer behavior, engagement, and more to build the right strategy for each shopper

Get a demo
Get a single view of your customer
All data combined into one customer profile for maximum details
See the full customer journey
Deep dive into every step in your customer timeline
Engage customers in a value exchange
Collect meaningful feedback with ease

Experiences that shoppers want to be a part of

Harness your customer data to craft tailored communications that inspire customer loyalty

Get a demo
Target the Right Customer
Understand which message you want to send to who
Optimize the Journey
Automate personalization at scale by elevating your flow network
Build Experiences That Bring Them Back
Reward engaged customers at the right moments to keep them coming back

Retention Management and Optimization

Connected solutions power our holistic approach to retention, empowering brands to iterate and act

Get a demo
Understand Performance
Understand your retention KPIs and progress
Identify Opportunities
Visualize where in the journey needs optimization
Optimize Accordingly
Get data-driven recommendations to bring more customers back

Read the latest from Yotpo

The Loyalists: Unmask Your Brand Heroes

Your loyalists are the 20% of customers who impact your business the most. Are you maximizing their value?

Get to know them
Is Typing...

Get inspired to write attention-grabbing messages.

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Retain Forward - December 2023

Peep Yotpo’s Fall 2023 Product Innovation Event, where we shared new product features & updates.

Discover now
Be the marketer you can be
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