Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to the visually impaired who are using a screen reader; Press Control-F10 to open an accessibility menu.
SMS Marketing Examples
Send messages

ShippingUpdates

Thank your customers for making a purchase by automatically messaging them to let them know the package is on the way.

Best Practice: Give customers the option to respond to your text with questions or issues.

Create the ultimate mobile shopping experience by automatically sending a message with tracking information so shoppers can check on the status of their order.

Best Practice: Provide a tracking number and URL to get customers excited about the arrival of their order.

Provide a limited-time free shipping offer to incentivize customers to come back for their next purchase. Free shipping is one of the top incentivizes to shop online.

Best Practice: Include a clear call to action and link directly to the website so customers can shop immediately.

SMS updates
SMS updates
SMS updates

Copy, paste, and start texting. The best texts, made easy.

Not using Yotpo SMS & Email yet? Get started

{BillingFirstName}, your order from {SiteName} has been shipped with {ShippingCompany}. Track it at {TrackingUrl}. Your tracking number is {TrackingNumber}

155 characters copy to clipboard copy
copy Copied to clipboard! Now, paste this text into your next message

{SiteName}: Santa is on his way with your gifts, {BillingFirstName}. Your tracking number is {TrackingNumber}.

110 characters copy to clipboard copy
copy Copied to clipboard! Now, paste this text into your next message

Hey, {BillingFirstName}. The tracking number for your order from {SiteName} is {TrackingNumber}. Track your shipment on: {TrackingUrl}

134 characters copy to clipboard copy
copy Copied to clipboard! Now, paste this text into your next message

Hey {BillingFirstName} we have some exciting news! Your order from {SiteName} is on its way to you! Follow along with the tracking number here: {TrackingNumber}

160 characters copy to clipboard copy
copy Copied to clipboard! Now, paste this text into your next message

Why Does it Work?

The best customer service keeps customers coming back. With real-time order updates via SMS, shoppers can feel confident in purchasing from your brand, maximizing your lifetime value and providing a seamless customer experience with every engagement.

CUSTOMER EXPERIENCE
0 % +

of customers think brands need to put more effort into providing a seamless customer shopping experience

Explore more strategies

Check out these additional top-converting SMS marketing strategies.

See all strategies
Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.

Please enter a valid email,
such as email@example.com
Please enter your full name
Please enter a valid domain,
such as example.com
Country code*
  • Afghanistan +93
  • Albania +355
  • Algeria +213
  • Andorra +376
  • Angola +244
  • Antigua and Barbuda +1268
  • Argentina +54
  • Armenia +374
  • Australia +61
  • Austria +43
  • Azerbaijan +994
  • Bahamas +1242
  • Bahrain +973
  • Bangladesh +880
  • Barbados +1246
  • Belarus +375
  • Belgium +32
  • Belize +501
  • Benin +229
  • Bermuda +1441
  • Bhutan +975
  • Bolivia +591
  • Bosnia and Herzegovina +387
  • Botswana +267
  • Brazil +55
  • British Virgin Islands +1284
  • Brunei +673
  • Bulgaria +359
  • Burkina Faso +226
  • Burundi +257
  • Cambodia +855
  • Cameroon +237
  • Cape Verde +238
  • Cayman Islands +1345
  • Central African Republic +236
  • Chad +235
  • Chile +56
  • China +86
  • Colombia +57
  • Costa Rica +506
  • Croatia +385
  • Cuba +53
  • Curacao +599
  • Cyprus +357
  • Czech Republic +420
  • Democratic Republic of the Congo +243
  • Denmark +45
  • Djibouti +253
  • Dominica +1767
  • Dominican Republic +1809
  • Dominican Republic +1829
  • Dominican Republic +1849
  • East Timor +670
  • Ecuador +593
  • Egypt +20
  • El Salvador +503
  • Equatorial Guinea +240
  • Eritrea +291
  • Estonia +372
  • Ethiopia +251
  • Fiji +679
  • Finland +358
  • France +33
  • French Polynesia +689
  • Gabon +241
  • Gambia +220
  • Georgia +995
  • Germany +49
  • Ghana +233
  • Gibraltar +350
  • Greece +30
  • Greenland +299
  • Grenada +1473
  • Guatemala +502
  • Guinea +224
  • Guinea-Bissau +245
  • Guyana +592
  • Haiti +509
  • Honduras +504
  • Hong Kong +852
  • Hungary +36
  • Iceland +354
  • India +91
  • Indonesia +62
  • Iran +98
  • Iraq +964
  • Ireland +353
  • Israel +972
  • Italy +39
  • Ivory Coast +225
  • Jamaica +1876
  • Japan +81
  • Jordan +962
  • Kenya +254
  • Kiribati +686
  • Kosovo +383
  • Kuwait +965
  • Kyrgyzstan +996
  • Laos +856
  • Latvia +371
  • Lebanon +961
  • Lesotho +266
  • Liberia +231
  • Libya +218
  • Liechtenstein +423
  • Lithuania +370
  • Luxembourg +352
  • Macedonia +389
  • Madagascar +261
  • Malawi +265
  • Malaysia +60
  • Maldives +960
  • Mali +223
  • Malta +356
  • Marshall Islands +692
  • Mauritania +222
  • Mauritius +230
  • Mexico +52
  • Micronesia +691
  • Moldova +373
  • Monaco +377
  • Mongolia +976
  • Montenegro +382
  • Morocco +212
  • Mozambique +258
  • Myanmar +95
  • Namibia +264
  • Nauru +674
  • Nepal +977
  • Netherlands +31
  • New Zealand +64
  • Nicaragua +505
  • Niger +227
  • Nigeria +234
  • North Korea +850
  • Norway +47
  • Oman +968
  • Pakistan +92
  • Palau +680
  • Palestine +970
  • Panama +507
  • Papua New Guinea +675
  • Paraguay +595
  • Peru +51
  • Philippines +63
  • Poland +48
  • Portugal +351
  • Puerto Rico +1787
  • Puerto Rico +1939
  • Qatar +974
  • Republic of the Congo +242
  • Romania +40
  • Russia +7
  • Rwanda +250
  • Samoa +685
  • Sao Tome and Principe +239
  • Saudi Arabia +966
  • Senegal +221
  • Serbia +381
  • Seychelles +248
  • Sierra Leone +232
  • Singapore +65
  • Slovakia +421
  • Slovenia +386
  • Solomon Islands +677
  • Somalia +252
  • South Africa +27
  • South Korea +82
  • South Sudan +211
  • Spain +34
  • Sri Lanka +94
  • Sudan +249
  • Suriname +597
  • Swaziland +268
  • Sweden +46
  • Switzerland +41
  • Syria +963
  • Taiwan +886
  • Tajikistan +992
  • Tanzania +255
  • Thailand +66
  • Togo +228
  • Tonga +676
  • Trinidad and Tobago +1868
  • Tunisia +216
  • Turkey +90
  • Turkmenistan +993
  • Tuvalu +688
  • U.S. Virgin Islands +1340
  • Uganda +256
  • Ukraine +380
  • United Arab Emirates +971
  • United Kingdom +44
  • United States +1
  • Uruguay +598
  • Uzbekistan +998
  • Venezuela +58
  • Vietnam +84
  • Yemen +967
  • Zambia +260
  • Zimbabwe +263
Must be a phone number.
503-555-1212
Monthly orders*
  • 0-400
  • 400-1000
  • 1000-3000
  • 3000-10000
  • 10000-15000
  • 15000-20000
  • 20000+
  • Pre-launch
  • I'm an agency
E-commerce platform*
  • Shopify
  • BigCommerce
  • Adobe Commerce (Magento)
  • Salesforce Commerce Cloud
  • WooCommerce
  • Platform not listed
  • Custom build website
Which Yotpo products are you exploring?
Yotpo customers logosYotpo customers logosYotpo customers logos
Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

Shopify plus logo Laura Doonin, Commercial Director
YOTPO POWERS THE WORLD'S FASTEST-GROWING BRANDS
Yotpo customers logos
Yotpo customers logosYotpo customers logosYotpo customers logos